@stevimigaku Hi,

Thank you for your response. I'm aware of your intentions to not abandon Anki. A shift in focus of development towards your app is what was mentioned sorry for the confusion in my writing.

I appreciate your efforts in expanding your company to other ventures. However, as an observer and user, I notice that the core product is not functioning optimally yet. There are issues with the compatibility and performance of your migaku software and Anki which is your core product. I believe it would benefit from further attention and refinement to ensure a smoother user experience. As this is where your customer base would be primarily concerned. And can only be done by focusing all your small teams efforts on the one winning ticket you currently have. Please note that I am offering this feedback with the utmost respect and goodwill.

I think before expanding into other ventures your core product, being the anki addon + extension to browsers should be your primary and only focus.

Have you asked your community in a poll what they want? I think it would be revealing if you asked "Would you like us to focus our efforts on making the anki extension better?" or "Split our focus between our SRS and Anki?"

I agree for a lot of people Anki is too much to get into, but this is a whole other market, this is people who aren't familiar or aware of immersion studying and Anki, which should be focused on way further down the line. For now you should be focused on your core customer base, and then focus on expanding your consumers with other ventures later once you have a fully working product.

I must be mistaken regarding firefox i thought i read it in discord somewhere.

Unfortunately not it's passed two weeks.

Thanks

Hello,

I hope this message finds you well. I wanted to share some feedback regarding the lifetime subscription I purchased for your service. I was expecting the service to be integrated within Anki, as I believe many of your users are language learners who are already familiar with Anki and are looking for an all-in-one Anki add-on.

It seems that the development focus has shifted away from Anki users and towards your own app, which personally I did not request nor have any interest in. As a user of your service, I am more interested in a robust add-on for Anki that provides timely updates and focuses on enhancing the add-on's functionality.

I also noticed that the implementation of Migaku into Firefox, which was planned over a year ago, has not been realized. Additionally, the current version of your software does not work with the latest version of Anki, while there are forks developed by single developers that do. As an Anki user, I prefer to have all my notes, including biology and math, in one place along with my language studies, and to have access to the wide range of add-ons and support from the Anki community.

I understand that you may have other ventures and third-party software in development, but as a paying customer, I would appreciate if the primary focus could be on supporting the Anki add-on. I paid for the lifetime subscription with the understanding that I would receive continued support for the add-on, not for other ventures.

I would like to kindly request a refund for my purchase, as the current direction and focus of the service does not align with my expectations. I value the community-driven and highly customizable approach of Anki, and I believe that this is what sets it apart and makes it the preferred choice for many language learners.

Thank you for your attention to this matter.

Best,
James

@stevimigaku Hi,

Thank you for your response. I'm aware of your intentions to not abandon Anki. A shift in focus of development towards your app is what was mentioned sorry for the confusion in my writing.

I appreciate your efforts in expanding your company to other ventures. However, as an observer and user, I notice that the core product is not functioning optimally yet. There are issues with the compatibility and performance of your migaku software and Anki which is your core product. I believe it would benefit from further attention and refinement to ensure a smoother user experience. As this is where your customer base would be primarily concerned. And can only be done by focusing all your small teams efforts on the one winning ticket you currently have. Please note that I am offering this feedback with the utmost respect and goodwill.

I think before expanding into other ventures your core product, being the anki addon + extension to browsers should be your primary and only focus.

Have you asked your community in a poll what they want? I think it would be revealing if you asked "Would you like us to focus our efforts on making the anki extension better?" or "Split our focus between our SRS and Anki?"

I agree for a lot of people Anki is too much to get into, but this is a whole other market, this is people who aren't familiar or aware of immersion studying and Anki, which should be focused on way further down the line. For now you should be focused on your core customer base, and then focus on expanding your consumers with other ventures later once you have a fully working product.

I must be mistaken regarding firefox i thought i read it in discord somewhere.

Unfortunately not it's passed two weeks.

Thanks

Hello,

I hope this message finds you well. I wanted to share some feedback regarding the lifetime subscription I purchased for your service. I was expecting the service to be integrated within Anki, as I believe many of your users are language learners who are already familiar with Anki and are looking for an all-in-one Anki add-on.

It seems that the development focus has shifted away from Anki users and towards your own app, which personally I did not request nor have any interest in. As a user of your service, I am more interested in a robust add-on for Anki that provides timely updates and focuses on enhancing the add-on's functionality.

I also noticed that the implementation of Migaku into Firefox, which was planned over a year ago, has not been realized. Additionally, the current version of your software does not work with the latest version of Anki, while there are forks developed by single developers that do. As an Anki user, I prefer to have all my notes, including biology and math, in one place along with my language studies, and to have access to the wide range of add-ons and support from the Anki community.

I understand that you may have other ventures and third-party software in development, but as a paying customer, I would appreciate if the primary focus could be on supporting the Anki add-on. I paid for the lifetime subscription with the understanding that I would receive continued support for the add-on, not for other ventures.

I would like to kindly request a refund for my purchase, as the current direction and focus of the service does not align with my expectations. I value the community-driven and highly customizable approach of Anki, and I believe that this is what sets it apart and makes it the preferred choice for many language learners.

Thank you for your attention to this matter.

Best,
James