Extension icon stuck on loading circle

[joyuna]

I updated the extension this morning but I'm having a headache trying to get it to work, does anyone have any ideas?

When I click the extension icon (where you log in / enable recording / etc), sometimes it just gets stuck on "LOADING" and it stays like that regardless of closing and reopening Chrome.

Eventually it worked for long enough for me to log in and import dictionaries, but then when I finally went to use it on Youtube, the LOADING circle comes back and it won't parse the subs.

My internet connection is fine, I disabled all my other Chrome extensions, I have version 0.9.9.2 of the extension, Version 98.0.4758.102 of Chrome, version 2.1.49 of Anki and newly installed the Anki Add On.

[joyuna]

@stevimigaku

Describe the bug
Clicking on the Migaku button in the top bar of Chrome results in infinite "LOADING" circle

To Reproduce
Steps to reproduce the behavior: Click on the Migaku button in the top bar of chrome

Expected behavior
A clear and concise description of what you expected to happen.
A menu shows up which allows you to enable recording, etc

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: Win 7
Version [e.g. 0.8.3.3] you can see this in chrome://extensions
Immerse With Migaku - Beta
0.9.9.2
Learn from Netflix, YouTube, local videos, any website, ebooks, and more. By language learners for language learners.
ID: acpchjgielgmkgkplljakcibfbjjppbk

It happened both on the self-installed version and now the Chrome store version. I tried uninstalling and reinstalling, and it still happens.

[SteviMigaku]

@joyuna

Sorry for the late reply. The team is pretty busy this week, but we will start going through the reports next week. In the meantime you could fill this out as we need this kind of info to find the cause.

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Version [e.g. 0.8.3.3] you can see this in chrome://extensions

Additional context
Add any other context about the problem here.
Sending any error messages you receive might help.

[joyuna]

Sorry, just saw there's a tech support forum as well as bug reports, I guess it belongs there?