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    Startup error on MacOS

    Migaku Anki Addon
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    • M
      mrfishes last edited by

      I received the following error:

      An add-on you installed failed to load. If problems persist, please go to the Tools>Add-ons menu, and disable or delete the add-on.
      
      When loading '⁨Migaku Anki Add-on⁩':
      ⁨Traceback (most recent call last):
        File "aqt.addons", line 244, in loadAddons
        File "/Users/username/Library/Application Support/Anki2/addons21/1846879528/__init__.py", line 38, in <module>
          from . import (
        File "/Users/username/Library/Application Support/Anki2/addons21/1846879528/welcome_wizard.py", line 9, in <module>
          from .global_hotkeys import HotkeyConfigWidget, hotkey_handler
        File "/Users/username/Library/Application Support/Anki2/addons21/1846879528/global_hotkeys.py", line 4, in <module>
          import pynput.keyboard
        File "/Users/username/Library/Application Support/Anki2/addons21/1846879528/lib/shared/pynput/__init__.py", line 40, in <module>
          from . import keyboard
        File "/Users/username/Library/Application Support/Anki2/addons21/1846879528/lib/shared/pynput/keyboard/__init__.py", line 31, in <module>
          backend = backend(__name__)
        File "/Users/username/Library/Application Support/Anki2/addons21/1846879528/lib/shared/pynput/_util/__init__.py", line 77, in backend
          raise ImportError('this platform is not supported: {}'.format(
      ImportError: this platform is not supported: cannot import name '_objc' from partially initialized module 'objc' (most likely due to a circular import) (/Users/username/Library/Application Support/Anki2/addons21/1846879528/lib/macos/objc/__init__.py)
      
      Try one of the following resolutions:
      
       * Please make sure that you have Python bindings for the system frameworks installed
      ⁩
      

      I'm on MacOS Catalina (10.15.7 - Intel chip) running Anki version 2.1.52, using Qt5 or Qt6 doesn't seem to making a difference

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      • D
        drewpterry last edited by

        Oh just made a bug report for it but I am having the same problem:

        https://community.migaku.io/topic/313/problem-on-anki-addon-startup

        1 Reply Last reply Reply Quote 0
        • A
          Anon ji last edited by

          I'm having the same problem. I receive the same long error message when I open anki. Hopefully there's a way to resolve it!

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