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    Anki Crashing constantly since upgrading on the new add on

    Migaku Anki Addon
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    • C
      Chiaramell last edited by

      I have several problems since upgrading on the new version.

      • I have the newest Chrome extension
      • I have the newest Anki Version
      • I upgraded the Migaku Add on in Anki, the Chrome extension is connected

      When creating a card, or when doing basically anything that requires the dictionary, Anki Crashes. Also the cards that I manage to create with the dictionary (card type Korean by Migaku) are blank in the front.

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        Gammo @wholesalegerbils last edited by

        @wholesalegerbils I also have this issue, but when I change the default driver to ANGLE, after restarting Anki the video driver is suddenly set to "Software".
        I don't know if this has anything to do with the hardware of my laptop? (I have an HP Spectre X360 [2020])

        ccbf2d24-79b5-41f7-92d0-b151c6e87b1b-image.png

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          tappuribaketsu @wholesalegerbils last edited by

          @wholesalegerbils 😮 looks like that worked! Successfully used a hotkey without crashing after changing the video driver; thanks for the tip!! 👍

          Now to sort out Chiaramell's crashes 😅 ... could be a similar issue?

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            wholesalegerbils @tappuribaketsu last edited by

            @tappuribaketsu Not sure about the OP's issue, but I had the same issue you were having. Your fix might be as simple as going to tools->preferences->change video driver from OpenGL to ANGLE like the below screenshot shows.
            5e27fd1c-000e-42c0-ba51-9641d531958f-image.png

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              tappuribaketsu last edited by tappuribaketsu

              I've been experiencing this as well since updating everything last night.

              I specifically notice Anki crashing when I use the hotkey to lookup a highlighted word in the dictionary, regardless of whether or not the dictionary is already open - it seems like the hotkey locks up Anki and requires a force restart; I haven't tested the other hotkeys for crashes yet.

              I did have one instance of Anki freezing when creating a card, and the card was blank upon force quitting and reopening Anki - but since adjusting the auto-fill settings on the card creation tab, I've been able to create more cards without crashes (so far at least). But the dictionary-lookup hotkey is still a consistent issue.

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