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    Patreon Membership not Syncing with the Migaku account.

    Technical Support
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    • R
      RaffyT last edited by

      Good Day all,
      I'm not sure if you are having this kind of problem too.
      I was being charged monthly via Patreon for the Migaku subscription, Every month I have to refresh my migaku account in order for it to be valid again.

      Unfortunately this day, the migaku website is prompting me to pay via the Migaku website despite being subscribed via Patreon. I cannot access the app due to this.

      What steps can I do?
      subscription expired.PNG
      Patreon Receipt.PNG

      W W SteviMigaku 3 Replies Last reply Reply Quote 2
      • JuliusMigaku
        JuliusMigaku @JSGandora last edited by

        @jsgandora The discord server is public by now: https://discord.gg/JR5NrTTFhF

        You can message me (Nekyo#3861) there for some 1 on 1 support 🙂

        1 Reply Last reply Reply Quote 0
        • J
          JSGandora @SteviMigaku last edited by

          @stevimigaku Hello I am also having a similar problem where I paid for Migaku via the website but I cannot sync with my Patreon account. More importantly, I cannot access the discord server because of this - can you help me get access?

          Screen Shot 2022-11-17 at 1.30.01 PM.png

          JuliusMigaku 1 Reply Last reply Reply Quote 0
          • SteviMigaku
            SteviMigaku @Anon 3r last edited by

            @anon-3r
            Perfect 👏
            Always nervous around this time of the month because patreon always causes problems

            J 1 Reply Last reply Reply Quote 0
            • A
              Anon 3r @SteviMigaku last edited by

              @stevimigaku Thank you! The problem is fixed

              SteviMigaku 1 Reply Last reply Reply Quote 0
              • SteviMigaku
                SteviMigaku @Anon 3r last edited by SteviMigaku

                @anon-3r
                You need only one of those, not both.
                You can try to log out of the extension, then log out of the Migaku website. After you have done this, log back into the website, followed by the extension. If the error persists, go to our website, log in to your account and go to “Account” > “Patreon Pledge” and click on “Update my pledge”. See if this fixes it.
                Direct link: https://www.migaku.io/account/?defaultTab=PledgeTab

                A 1 Reply Last reply Reply Quote 1
                • A
                  Anon 3r last edited by

                  I just paid for the patreon subsctiption, the basic $5 and when I installed the Migaku extension it didn't take into consideration what I paid for the patreon subscription. Do I have to pay another $5 on the website?

                  SteviMigaku 1 Reply Last reply Reply Quote 0
                  • SteviMigaku
                    SteviMigaku @RaffyT last edited by SteviMigaku

                    @raffyt
                    You can try logging out of the extension, then logging out of the Migaku website. Log back into the website, and back into the extension. If that doesn't fix it, Julius will have to take a look.
                    @julius that problem seems to happen again 😵

                    1 Reply Last reply Reply Quote 0
                    • W
                      wei @RaffyT last edited by

                      @raffyt
                      same problem here.
                      However, I tried to reconnect between migaku website and patreon website. It works again.
                      So, You can try to reconnect patreon on migaku webiste

                      1 Reply Last reply Reply Quote 1
                      • W
                        Wou33190m @RaffyT last edited by

                        @raffyt I have this problem just the opposite I paid through the website

                        1 Reply Last reply Reply Quote 0
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